Find answers to common In-N-Out Burger questions about its history, locations, hours, ordering, menu, burgers, fries, shakes, drinks and popular customizations. For detailed menu combinations and ordering hacks, see our In-N-Out Secret Menu Guide.
In-N-Out History & Company
Who founded In-N-Out?
In 1948, Harry and Esther Snyder opened the first In-N-Out Burger, a 10’ x 10’ drive-thru hamburger stand that included a newly-developed two-way speaker box, which allowed guests to order without leaving their cars. Harry Snyder passed away in December of 1976 and his sons Rich and Guy Snyder took over as President and Vice President respectively.
Where was the first In-N-Out?
In-N-Out Burger’s first location was opened in the Los Angeles suburb of Baldwin Park, California. The location was at the southwest corner of what is now the intersection of Interstate 10 and Francisquito Avenue. The restaurant was the first drive-thru hamburger stand in California. Six years later progress (the 10 freeway) forced a relocation of the original stand to down the street. This location remained for 50 years.
Where is the Original In-N-Out replica?
The Original In-N-Out Replica is located at 13766 Francisquito Ave, Baldwin Park, CA 91706. The location is only open Thursday through Sunday, 11:00am – 2:00pm.
How much did a cheeseburger cost at In-N-Out when it first opened?
Hamburgers originally cost 25 cents and cheeseburgers 30 cents, and fries and bottled soft drinks were 15 cents.
Who owns In-N-Out?
Lynsi Snyder is the sole owner and heiress of the In-N-Out Burger company. She is the only child of Lynda and H. Guy Snyder.
Where does the name Animal Style come from?
According to Lynsi Snyder in her book “The Ins-N-Outs of In-N-Out Burger” the name originates from a rowdy group of teenage boys that employees referred to as “animals.” As one of the boys watched a manager prepare himself an “Animal Style” burger, he asked for one himself. The boy thought the burger was amazing and continued to order it. Eventually the manager suggested he call it Animal Style when he ordered and the name has stuck ever since.
In-N-Out Locations & Hours
How many In-N-Out locations are there?
In-N-Out has more than 400 restaurants and continues to expand. Because the number changes as new restaurants open, use the official In-N-Out location finder for the current list.
Why has In-N-Out historically expanded slowly?
In-N-Out has historically expanded deliberately while emphasizing fresh ingredients and its own supply and distribution network. As the company enters new markets, it also expands the infrastructure needed to support its restaurants. That helps explain why its geographic growth has generally been gradual rather than nationwide all at once.
What states is In-N-Out in?
In-N-Out operates restaurants across multiple Western and Southwestern states, including California, Nevada, Arizona, Utah, Texas, Oregon, Colorado and Idaho. Expansion continues, so check the official location finder for the current list of states and restaurants.
What time does In-N-Out open?
All In-N-Out Burger locations are open daily from 10:30 a.m. to 1:00 a.m. and until 1:30 a.m. on Friday and Saturday. All In-N-Out strive to open as early as 10 a.m. and will do so provided there are no issues while prepping to open.
What holidays is In-N-Out open or closed?
Holiday schedules can differ from regular restaurant hours and may change. Check your restaurant in the official In-N-Out location finder before visiting on a holiday.
Ordering, Delivery & Restaurant Services
Does In-N-Out deliver through DoorDash, Uber Eats or other delivery apps?
In-N-Out does not offer an official restaurant delivery service through major third-party delivery apps. Its longstanding approach emphasizes serving food directly from its restaurants rather than through unaffiliated delivery services.
Is there an app for In-N-Out?
In-N-Out has an official locator app available in the Apple and Google Play stores. The app has no other functionality such as the ability to order online or special offers.
Can you order In-N-Out online?
In-N-Out cannot be ordered online for pickup or delivery. There is no direct way to order online or through a food delivery service.
Can you order In-N-Out for pickup?
In-N-Out cannot be ordered for pickup online or by calling the store. Visiting in-store or through the drive-thru are the only two ways to order.
Does In-N-Out have gift cards?
In-N-Out gift cards can be ordered online or at any In-N-Out location. They even have fun seasonally themed gift cards.
Can you purchase In-N-Out merchandise?
In-N-Out merch can be purchased at any location or online. In-store merch is limited but includes their signature t-shirts. The online store has shirts, pants, shorts, hats, swimwear and much more for men, women and youths.
Can you get a free paper hat at In-N-Out?
At most In-N-Outs you can ask for their signature paper hat for free.
Why does In-N-Out print Bible verses on its cups and wrappers?
The Bible references began appearing on In-N-Out packaging during Rich Snyder’s leadership in the 1980s. Additional references have since appeared on other packaging and products.
In-N-Out Burgers & Menu Customizations
Does In-N-Out cook a burger medium rare?
Doneness options can be limited by food-safety requirements and restaurant policy. If you have a specific doneness request, ask the restaurant which options are currently available.
Does In-N-Out cook their burgers well done?
Yes, In-N-Out will cook a burger well done.
Are In-N-Out burgers frozen?
Absolutely not, the burgers are never frozen and made of 100% USDA ground chuck (not processed) — free of additives, fillers and preservatives. Hamburger patties are made from 100% American beef and whole chucks are boned and ground by In-N-Out’s own butchers. All patties are produced and delivered fresh throughout the week to the stores.
Does In-N-Out put butter on its buns?
No. In-N-Out does not butter its buns.
Why does In-N-Out ask if you want onions?
A regular hamburger comes with Spread, Lettuce, and Tomato only by default but many people want onions on their hamburger. Thus, In-N-Out always asks.
What’s on an In-N-Out burger?
The standard burger style includes a bun, 100% beef patty, lettuce, tomato, spread, with or without onions.
How do you reheat an In-N-Out burger?
See our guide on the best ways to reheat an In-N-Out burger.
Can you order a ketchup and mustard burger at In-N-Out?
A burger can be customized in a variety of ways including a burger with onions, mustard, and ketchup, with or without the special spread.
What condiments can you add to an In-N-Out burger?
Upon request, ketchup, mustard, fried mustard, pickles and chilies can be added to a burger.
What condiments can you add to In-N-Out fries?
Upon request, In-N-Out Spread, Ketchup, Mustard, Pickles, Chilies, Cheese Slices (up to 6 slices), Grilled Onion, Whole Grilled Onion, Raw Onion, and Raw Chopped Onion can be added to your fries.
Fries, Shakes & Drinks
What kind of fries are at In-N-Out?
The French fries are made from fresh, whole potatoes and are hand diced and fried in 100% sunflower oil.
What type of oil does In-N-Out use on their fries?
100% sunflower oil is used.
Can you order extra crispy fries at In-N-Out?
Yes, you can order extra crispy and there are actually seven ways to request fries to be cooked: Regular, Slightly Light, Regular Light, Very Light, Light Well Done, Well Done and Extra Well Done.
What is on animal fries at In-N-Out?
Animal fries consist of normal fries except they are covered in cheese, their special spread, and grilled onions.
Does In-N-Out serve Chili Fries or Chili Cheese Fries?
No, In-N-Out does not have chili on their menu in order to even custom order chili cheese fries.
Does In-N-Out have bacon?
No, bacon is not on the In-N-Out menu.
What are In-N-Out shakes made of?
In-N-Out shakes are made with real ice cream and are available in chocolate, vanilla and strawberry flavors.
Can you mix In-N-Out shakes?
Absolutely, mix all three or just two. You can also make a root beer float or mix in any soda and if you want to walk on the wild side dip your fries in.
Does In-N-Out have Oreo Shakes?
No, In-N-Out does not have Oreo Shakes. Oreo Shakes are not available unless you happen to bring some Oreos with you and crumble them in yourself.
Does In-N-Out have puppy treats?
There are no dog treats per se but you can order a pup patty for your dog which is a plain, unsalted, broiled hamburger. There are no condiments, toppings or bun, just the patty.
Does In-N-Out serve sugar free drinks?
Yes, they have sugar free Diet Coke, Iced Tea, Minute Maid Zero Sugar Lemonade, coffee and water.
Does In-N-Out serve caffeine free drinks?
Yes, they have caffeine free Barq’s Root Beer, 7-UP, milk and water.
What type of coffee does In-N-Out serve?
In-N-Out serves hot coffee, decaf coffee, unsweetened iced tea and sweetened tea in some Texas locations. In-N-Out does not serve iced coffee, (nitro) cold brew, espresso, cappuccino, macchiato, latte, mocha, keurig k-cups, hot tea, matcha and definitely no Irish coffee.
Does In-N-Out serve specialty coffee?
In-N-Out does not serve specialty coffee but you can order a half coffee and half hot cocoa which is a Mocha Cafe au Lait.
Does In-N-Out serve hot chocolate?
In-N-Out has hot cocoa on their menu which is made with hot water, cocoa, and freeze-dried marshmallows (optional).
Does In-N-Out give free hot chocolate on rainy days?
In-N-Out does serve free hot chocolate to kids 12 and under when it rains at any point in the day. No additional purchase is necessary.
Does In-N-Out serve beer, wine or alcohol?
No, In-N-Out does not serve beer, wine or alcohol.
Does In-N-Out serve breakfast?
No, In-N-Out does not serve breakfast. Its regular menu is served throughout the day.
Does In-N-Out serve its regular menu all day?
Yes. In-N-Out serves its regular burger, fries and beverage menu throughout restaurant operating hours.
Is In-N-Out Kosher?
No, In-N-Out is not Kosher certified.
Is In-N-Out Halal?
No, In-N-Out is not Halal certified.
Can In-N-Out cook meatless orders separate from the meat side of the grill?
Customers can request that meatless orders such as a grilled cheese sandwich be cooked on the onion side of the grill, separate from the meat side. Some people prefer this in order to prevent cross-contamination.
More In-N-Out Questions
Does In-N-Out have a secret menu?
In-N-Out publishes a Not-So-Secret Menu, and customers also use many additional customizations and unofficial ordering names. See our In-N-Out Secret Menu Guide for the detailed list.
Does In-N-Out cater? Where can I find the In-N-Out catering menu?
In-N-Out offers a Cookout Truck program for eligible events. Southern California’s fleet includes standard Cookout Trucks as well as a fry truck, so available food depends on the truck and event. Check the official Cookout page for current menus, service areas, availability and reservation requirements.
Does In-N-Out have wifi?
No, In-N-Out restaurants do NOT have WiFi.
Does In-N-Out have a military discount?
In-N-Out does not advertise a companywide military discount. Policies and promotions can change, so ask the restaurant if you are looking for a current local offer.
Does In-N-Out have a senior discount?
In-N-Out does not advertise a companywide senior discount. Ask the restaurant if you are looking for a current local promotion.
What forms of payment does In-N-Out accept?
In-N-Out restaurants accept common payment methods including cash and major credit and debit cards. Contact the restaurant or check at checkout for currently supported contactless and mobile-payment options.
Does In-N-Out accept Bitcoin or Cryptocurrency?
No, In-N-Out Burger does not accept bitcoin or any form of cryptocurrency payments.
What is the East Coast version of In-N-Out?
There is no direct East Coast equivalent. Five Guys, Shake Shack and other burger chains are often compared with In-N-Out, but the closest comparison depends on what you value in a burger restaurant.
Does In-N-Out franchise?
In-N-Out has never franchised and has repeatedly said they never would. No current stores are franchised.
What is the In-N-Out Burger Festival?
The In-N-Out Burger festival is an annual event featuring drag racing, a car show, carnival rides and games, delicious food and drinks, In-N-Out Burger Cookout Trucks, and live music. There is also the Rock 2 Freedom Benefit Concert featuring bands that conclude the night.
How can you invest in In-N-Out?
You cannot buy publicly traded In-N-Out stock. In-N-Out is a privately held, family-owned company and does not offer franchised restaurant locations.
